REMEMBER! You have the right to have your vehicle repaired at the shop of your choice. It is illegal for an insurance company to steer, force, require or pressure you into using a particular shop. You should never take your vehicle to a body shop based solely on the recommendation of an insurance company. Not even if it is your own insurance company. We recommend that you actually visit the body shop, stand face to face with the body shop manager and be sure he/she understands that they work for you and not the insurance company. Be sure that you are satisfied that the shop has the proper equipment, the techs have the proper training, that the shop provides a minimum 2 year warranty on all work performed including paint and that the shop will keep you advised of the progress of the repairs. You should be kept informed of the progress of your vehicle repairs every step of the way, including any supplemental damages found or any issues that arise with the insurance company.